Reference

Terms & Conditions for your hoki368 account

These Terms & Conditions set how your account, wallet, promotions, and games such as Auto Roulette, Aviator, Plinko, and Dota 2 work when you use hoki368 in Indonesia.

DANA wallet rulesOVO account checksGoPay transaction recordsQRIS payment matchingLocal law applies

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Rules before Auto Roulette and QRIS

hoki368 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Clear terms help you know what we accept before you join, deposit, or enter a game round. Your access depends on local law, and we may ask for account checks before wallet activity is processed. The same name should appear on your profile and payment source,

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whether you use DANA, OVO, GoPay, or QRIS. If a term changes, we place the updated wording in the account area so you can read it before continuing.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

HELP PATHS

Where to ask about terms

Term questions should reach us before you send funds or enter a round, not after a dispute starts. If you are in Makassar, you use the same support routes as the rest of Indonesia: live chat, WhatsApp, and the message form inside your account. We answer account-rule questions from 09:00 to 01:00 WIB and may ask you to open Profile > Documents or Wallet > History while we check the record.

Team online

Live chat

Live chat in the lobby is staffed from 09:00 to 01:00 WIB. Ask us to explain any term before you accept it, and keep your username ready so we can locate the account record.

WhatsApp help

WhatsApp is used for account-rule questions that need screenshots, such as a QRIS receipt or a profile mismatch. We never ask for your password, and we keep payment checks tied to your registered account.

Account message form

Use the message form for requests about wording changes, data copies, or transaction records under these Terms & Conditions. Include the date, payment rail, and game category so our team can review the exact clause.

ACCOUNT CARE

How terms protect your account

Our Terms & Conditions explain why we collect account details, how we use cookies, when records are retained, and how you can ask for changes.

Account data

We ask for your name, phone number, and payment match because the terms require one account owner per wallet record. If a detail is wrong, contact support before you request a withdrawal.

Cookie use

Cookies help us keep your session active, remember device choices, and reduce repeated checks after login. The terms explain this so you know why browser data may be read during account access.

Security steps

Your password, device session, and payment proof are treated as account-control signals under the terms. We may pause wallet activity while support confirms a login path or unusual payment pattern.

Record retention

Wallet history, support chats, and game-round references are kept while needed for account rules, dispute handling, and transaction checks. You can ask what record is being used for a specific decision.

Change requests

To correct a phone number, name spelling, or payment detail, open Account > Profile and send the request through support. We may ask for a DANA, OVO, GoPay, or QRIS receipt.

Game terms

Auto Roulette, Aviator, Bingo, Fishing God, and Dota 2 may have round rules shown near the game screen. These form part of the terms when you choose that category.

Terms questions before you join

Read these answers before you create an account or add funds, because the Terms & Conditions control wallet checks, account access, game records, and support decisions. We keep the wording practical so you can see what happens if a receipt does not match, a device changes, or you ask us to correct account data. For anything unclear, contact us before you accept the terms.

You accept the account rules, wallet matching requirements, game-category terms, cookie use, and support procedures. Access is allowed only where local law permits, and your profile details should match your payment source.

The terms require payment activity to connect to the same account owner. If the name does not match your profile, we may ask for proof or pause the wallet request until support checks the record.

Yes, but the terms require verification before we update account details tied to wallet use. Open Account > Profile, send the request through support, and prepare a recent payment receipt if asked.

Round records shown by the game system are used to resolve result questions. For Auto Roulette, Aviator, Plinko, Bingo, Fishing God, or Dota 2, the category rules shown near the game also apply.

A new device may trigger extra account checks under the security terms. We may ask you to confirm your phone number, recent login, or Wallet > History entry before payment activity continues.

Send the request through live chat, WhatsApp, or the account message form during 09:00 to 01:00 WIB. We will confirm your identity first, then explain what account records relate to the terms.

We may update wording when account flow, payment checks, support steps, or legal requirements change. If a change affects your account use, we place the current text in the account area before you continue.

Terms & Conditions for your hoki368 account

Where to ask about terms

Live chat

WhatsApp help

Account message form

How terms protect your account

Account data

Cookie use

Security steps

Record retention

Change requests

Game terms

Terms questions before you join

01 What do I accept when I open a hoki368 account?

02 Why must my DANA, OVO, GoPay, or QRIS name match?

03 Can I change my phone number or profile name later?

04 How do the terms treat game results?

05 What happens if I use a new device?

06 How can I ask for my stored account data?

07 When can the Terms & Conditions change?

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